Unleash Microsoft Word Inside SAP
Smart document generation inside SAP Sales and Service Cloud
  • Generate Word documents from business data using templates
  • Built on SAP BTP - embedded as a native mash-up
  • Ready for the future: dynamic fields, multilingual, roles & permissions
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Why It Hurts – And Why We Fix It
Modern sales teams need speed, precision, and consistency — but outdated document workflows are holding them back.
Here's where the pain kicks in:
Too Much Copy-Paste, Too Little Value
Sales professionals spend hours wrangling Word documents by hand - risking mistakes, losing time, and killing momentum.
Workflow Whiplash
Generating word files directly in the Sales Cloud - not supported! Instead jumping between SAP and Word breaks focus and slows down deals. It’s clunky, it’s old-school - and it’s costing you.
Inconsistent Docs = Inconsistent Brand
No templates? No control. Customer-facing documents need uniformity, polish, and trust-building impact.
Not Built to Scale
Today it’s one template. Tomorrow? Multilingual, role-based, API-driven everything. Legacy processes can't keep up.
The Smart Way to Create Sales Docs
Template Selection
Pick from branded, pre-approved Word templates tailored for sales use cases.
One-Click Data Injection
Instantly fill templates with real-time business data – no manual entry, no errors.
Live Document Editing in Word
Make final adjustments directly in Microsoft Word, with full formatting freedom.
Admin Power Tools
Manage templates and map fields – all through our special Template Cockpit, integrated into the Sales Cloud.
Implementation Benefits
Time Savings
Reduction in document time
Data Accuracy
Elimination of manual data entry errors
Process Efficiency
Improvement in overall sales document workflow
User Adoption
Increased usage compared to standalone document solutions
Feature Roadmap
Your journey to document excellence unfolds in three powerful phases:
Today: Opportunity
Launch with our core platform that transforms opportunity documents with seamless data integration
Next Phase: Quote
Elevate your sales process with dynamic quote generation
After That: Contract (Document)
Complete the cycle with sophisticated contract automation
Each phase builds upon the last, creating a comprehensive document ecosystem that grows with your business needs.
How It Works
Access Document Tool
Launch the document generation tool directly from within the Business Object view in Sales Cloud through the integrated mash-up interface.
Select Template
Choose from available templates designed for specific sales scenarios such as proposals, quotes, or contracts.
Generate Document
System automatically populates the template with current business data and presents a preview for user approval.
Edit in Word
Open the document in Microsoft Word for final customization while maintaining the structured format and data integrity.
Unlock More Microsoft Integrations with Reply
Explore our full Microsoft integration bundle — designed to connect and optimize your SAP Sales & Service Cloud environment.
From task automation to document collaboration, our solutions combine the power of SAP with Microsoft Teams, SharePoint, and Azure.
👉Call Smarter – Without the Hardware with our CTI tool and Microsoft Teams

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Microsoft Teams Integration for SAP Service Cloud

What should SAP-CTI look like in 2025? Experience it with Reply. What our CTI solution changes for your team No telephone provider - No hardware required Calls automatically logged in SAP – including assignment to customer, opportunity or ticket Where sales lives - in the SAP Sales / Service Clo

👉Your SAP Tasks. In Teams. Instantly - Our Microsoft Task integration

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Task-Management

Task Management made simple Streamline task synchronization Minimize manual efforts Turbocharge productivity with a seamless integration Request Demo

👉The Right Documents, Right Where You Need Them - With our Microsoft Sharepoint integration

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Power Up SAP with Microsoft Collaboration

Effortless Word Document Creation and Editing – Right Where You Work Streamlined communication Centralized content Real productivity Request Demo

Ready to connect your tools and empower your teams?
Schedule Demo
See the integration in action with a personalized demonstration tailored to your specific use cases.
Quick Start Program
Get a pilot implementation running in your test environment within days, not months.
Contact Our Expert
Thomas Nowak
SAP-Teams Integration & Retail Solutions Expert
Connect
Find our specialist on LinkedIn for updates and insights.

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